Shipping policy

SHIPPING + HANDLING

We ship from British Columbia to Canada, the United States and worldwide.

Canada (CAD)

  • Brake pads ship FREE by lettermail (untracked, 3-9 business days). Want tracking? Upgrade to $8.95 Tracked express (2-7 business days).
  • Orders $100+ ship FREE by Tracked express (2-7 business days).
  • Everything else under $100: untracked lettermail $3.00 up to 100g or $4.50 up to 200g (3-9 business days), or $8.95 Tracked express. Orders over 200g ship Tracked express.
  • Mixing pads with other parts? Your pads still ship free. You only pay shipping on the other items.

Rotors, bleed kits, piston spreaders and bleed funnels are too thick for lettermail, so they always ship Tracked express.

United States (USD)

Free tracked shipping (USPS) on orders $59 USD and over. Under $59 USD, $19.95 tracked.

Everywhere else

Shipping is calculated at checkout.

Lewis brakes and CMH Uniblock products ship within Canada only.

Timing

Order by 12pm PT Mon-Fri and your order ships the same day. We do not ship on weekends, so orders placed after 12pm PT on Friday go out Monday. Lettermail transit in Canada is typically 3-9 business days, untracked. Tracked express is typically 2-7 business days with full tracking.

Do you ship to commercial addresses?

By default we ship to residential addresses. If you need delivery to a business or commercial address, please email shipping@loamgoat.com or add a note to your order at checkout so we can route it correctly.


 

Can I change my shipping address after my order has been placed?

We ship all orders within 24 hours of it being placed. If we haven’t shipped out the product yet, you can change your shipping address. Please contact us immediately and we will do our best to make that happen.


Can I cancel an order once the order has been placed?

We work hard to get all orders processed as quickly as possible, once an order has been shipped, you cannot cancel your order. If you need to return any items please wait until you receive the shipment and then visit our Returns and Refunds page.


Can I add items to existing order?

Items cannot be added to an existing order that has been confirmed. Your order is confirmed once you have completed the checkout stage and sent a confirmation number. If you would like to order additional items, you are welcome to place a new order online and contact us with the two order numbers so we can combine the shipping.


Which countries does Loam Goat ship to?

Canada, the United States and worldwide. Lewis brakes and CMH Uniblock products ship within Canada only.


Does Loam Goat ship to post office boxes?

 Yes we do.

 

Can products be delivered to a different mailing address from the billing address?Yes. The shipping address can be different from the billing address.


How much tax will I have to pay?

All applicable taxes will be applied based on the country or region that your order is being shipped to.


What packaging will my order be shipped in?

All orders are shipped in the smallest size packages as possible to minimize shipping costs.